Forum Discussion
Changes to feedback master won't apply
This may sound like a stupid question, but when you Apply Layout, is the Base Layer selected, or is the feedback layer selected within that slide? ie the layers themselves need to be selected then you apply the layout as normal.
I don't have a feedback layer on the slide, only a base layer. The slide master has Heading Level 2 applied to the title, but when the layout is applied, the title is Normal.
Hi JulyPatterson-a,
This behavior sounds odd!
I created a Master Slide, and applied the Heading 2 text style to the title. The formatting was applied when I added new slides. Here's a quick look at what I did. One thing to check is that you created the layout on the the Slide Master, and not a Feedback Master. If this is happening with multiple files, you can try a Storyline repair which tends to fix unexpected behavior. If it's only happening with one file, it would be great for our team to take a closer look at what's going on! You can share it here or privately in a support case, and we'll delete it once we're done troubleshooting.
I'm not adding new slides. I've imported PowerPoint slides and applied the layout to the imported slides. When I add a new slide, the layout has the title as Heading 2. If I apply the layout to an existing slide the title does not have Heading 2 but Normal as the style.
Hi JulyPatterson-a,
Thanks so much for the clarification. Are you willing to share your file with us? I was able to apply the layout to a PowerPoint slide and the Heading 2 formatting remained. I'd like one of our Support Engineers to take a closer look at what's going on. They'll delete any files from our system once troubleshooting is complete!
