Forum Discussion
Changing slide properties for multiple slides at the same time
Hi All,
Need an input. Have imported slides from PowerPoint and by default the slides advances automatically.
I would like to change the property value as "By User". Is there any easy method to apply this all the slides in a scene rather changing each slide properties individually.
Hi there, Susan. So sorry you've hit this roadblock.
That doesn't sound right, and I'm so glad you reached out to our Support team and us! I see my teammate, Lea, recently sent you the initial troubleshooting steps to repair Storyline 360.
Please let us know if that solves the issue!
I'm experiencing the same issue as Susan. I just upgraded this week from Storyline 3 to Storyline 360, and this feature no longer works. It took a long time working with IT (I don't have admin rights on my work PC) to get this application installed, so the concept of having to uninstall it and reinstall it isn't something I'm willing to do because it's just too cumbersome. Is no one else on 360 experiencing this?
Yes - same here. Having to uninstall and reinstall is not effective when you need to involve IT for admin rights. Lately, it has been working, but it is sporadic.
Hi, Sharon. So sorry you're facing this problem!
This has been a tough one for us to unfold since we haven't had luck recreating it. I opened a case with our Support team so we can explore tailored next steps to get your tool working right!
Look out for an email from support@articulate.com; and since you have Articulate 360 for Teams, you'll get priority support!
Hi Katie. I'm having the same issue as Sharon. I have to make the change individually. SL360 teams.
Hi Aamon,
Thanks for reaching out and letting us know you're running into this as well! I've submitted a case on your behalf with our support engineers to lend you a hand in figuring this out.
Be on the lookout for a response soon!
As an update, I still periodically have this problem, but I've found rebooting clears it. So at least I haven't had to get IT to uninstall and reinstall 360, but it's still inconvenient. I have no idea what causes it.
I am having the same issue.
Hi Traci,
Thanks for reaching out, and I'm sorry you ran into this.
To help us find the best way forward, can you confirm these key details?
- What version of Storyline are you using? Click on the Help tab, then About Storyline.
- Is the drop-down menu next to Slide advances: frozen in any new project file or a certain one?
Any insight you can provide would be greatly appreciated!
Hi,
I believe this was a very old ticket, and not sure why I just received a response now as I believe I was told to reinstall to fix the problem. I do however have another ticket pending that has not been resolved. I have had to downgrade my version of Storyline to have the hover/tooltips work on the TOC/Menu. That feature is supposed to be working and it is really unacceptable that I had to downgrade to have that feature work.
Thanks,
Susan
Good morning,
I am on Storyline 360 Version 3.36.21289.0
There is no freezing on the slide advance.
Thank you Traci
Hi Traci,
I do not know why I am receiving this response. I got a ticket this morning and not sure if it was you or not, but I stated that that ticket was an old ticket. Now I got this ticket response. Is your ticketing system out of date?
I really don't understand your reply. It is not helpful to say. " No freezing" on your end as they doesn't mean it is working for me. I would appreciate a phone call as this form of communication is askew. I really am not sure what problem you are trying to address, but your response does not make sense. The tread does not keep the email threads so it is very confusing.Susan
Hi Susan,
You're receiving subsequent conversation/notification to a forum thread you must be subscribed to.
If you click 'View' vs. 'Reply, you can see the entire conversation.
I do see that we still have an open case/issue for you and you will get notification from your support case directly when we have an update to share.
Thank you.
Wanted to add to this instead of creating a new post? I cannot change the when revisiting option from Story View. I tried with multiple slides at a time, but then tried with just one. So, I have to go in and change the properties of each slide at slide level...any thoughts on why this would be?
Hi, Jessica.
Thank you for reaching out!
Let me ask you a couple of questions so we can troubleshoot this issue:
- Is this happening on one specific project or every .story file?
- If you close Storyline, then re-open it, can you change the when revisiting option?
