Forum Discussion
Character not displaying in preview
I created a page with a character, button and dialogue callout. They all display in story view but when I preview it the character does not display. Any thoughts on what I might be missing?
Thanks...
Hello Rosemary,
Thanks for reaching out! It sounds like you're able to see a character you created in story view, but when you preview your project, you don't see it anymore.
Without taking a peek at your file, it's hard to put the finger on what's causing this, so from here, I'd like to enlist our support engineers to help troubleshoot!
Feel free to share your file with one of my teammates, and they'll reach out with a next step!
CONNECT WITH A SUPPORT ENGINEER.
I think I figured it out. I don't remember how but it's working.
I just posted another question maybe you can help me with.
If you need to work the questions in order, I understand.
I'm trying to use the Process Interaction with tabs from the Content Library. I can't figure out where the layer descriptions are to remove them. For example, when I put in my content and preview the slide I still see the tips below in red.
Layer Header 01 (or 02 or 03 or 04)
In this space, you can provide details about Step 01 in the process you are explaining. You might wish to include text, images, or even a small movie.
How do I get rid of that? I don't see it in the layers. I don't see it anywhere except when I preview it. Any help would be appreciated.
