Forum Discussion

BrianRewerts's avatar
BrianRewerts
Community Member
7 years ago
Solved

Character state not changing in Rise Scenario block

I am working on a course and using a scenario block. For several of the feedback responses, I have set the character to change her state (talking, thinking, confused) etc. When I preview the block o...
rise 360
  • EricSantos's avatar
    EricSantos
    8 months ago

    Hello everyone, 🎉

    I'm happy to let you know we released a new update for Rise 360. This update fixes the issue you encountered:

    • For scenario blocks, characters would sometimes maintain their default pose when the training was previewed or published.

     

    There's nothing to install for web apps. New features and fixes are immediately available, though you might need to publish your Rise 360 course again.

    Let me know if you have any questions about this update or the issue you reported!

RobinPearn-1fe7's avatar
RobinPearn-1fe7
Community Member
2 years ago

The same thing is happening to me too. Very frustrating

LucyBlake-cec40's avatar
LucyBlake-cec40
Community Member
2 years ago

Go to support, it seems to be a bug in the system. I haven't remade the scenarios, as I can't be sure that will fix it and I don't have the time. I haven't heard back from support for a while as he said he was taking the issue to a meeting this week.

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    2 years ago

    Hi LucyBlake-cec40, 

    Thanks so much for reaching out! Great call opening a support case with us. My colleague John Carlo, who has been assisting you in your case, has logged this issue with our team. 

    As I mentioned to RobinPearn-1fe7, we will be sure to share any news in this thread in the future so everyone is aware. 

    Have a wonderful Monday!