Forum Discussion
Character state not changing in Rise Scenario block
Hello everyone, 🎉
I'm happy to let you know we released a new update for Rise 360. This update fixes the issue you encountered:
- For scenario blocks, characters would sometimes maintain their default pose when the training was previewed or published.
There's nothing to install for web apps. New features and fixes are immediately available, though you might need to publish your Rise 360 course again.
Let me know if you have any questions about this update or the issue you reported!
I'm having the same issue. I initially had duplicated a Rise course and edited the scenario block in the duplicated course. When I reviewed it, the state changes weren't happening so I found this thread and started to rebuild the scenario from scratch. This time I started to review as I added each scene and the state changes were working, but now I am in the 4th scene and they stopped changing again. This is a rebuild from scratch so I'm not sure why they are doing this. I did find the tutorial and when I go to delete the pre-formatted scenario it does not give me the option to delete the first scene. It only allows me to duplicate or edit the components in it.
Hi Jennifer! I'm sorry you're running into this issue. We'd like to take a closer look at your course. Would you be able to send us a copy so we can see what's happening? If so, kindly open a support case here, and one of our customer support engineers will be in touch with instructions on how you can send us your course. Thanks!
