Forum Discussion
key-learning
2 years agoCommunity Member
Chinese version will crash in the middle of publisinh
I got a Chinese version of the SL file, and when I try to publish it, it crashes and closes up the page.
Has anyone gone through the same? How do I fix it?
- PhilMayorSuper Hero
Maybe some special characters on a slide, does the whole course preview?
- Jürgen_Schoene_Community Member
if it's possible - upload the .story file here in the forum as attachment
or if not - open a support case
Hi Key Learning!
Sorry to hear that Storyline 360 has been crashing when you try to publish a course! I see that you've been getting some help from Phil and Jurgen so far, but I just wanted to pop in with a couple of follow-up questions to help me get a better idea of your setup.
- Are you publishing your course to Review 360, Web, or someplace else?
- Do you receive an error message upon Storyline 360 crashing?
- Are you working locally? We recommend you Create, Edit, and Publish Courses on Your Local Hard Drive while authoring to prevent erratic behavior.
Looking forward to hearing from you!