Forum Discussion
Thanks for sharing your file, Jaclyn!
Slide 5.5 seemed fine to me, but after manually adding closed captions to the 3.4 slide layer Completed Form 1.2A, things did seem a little off.
From here, I've opened a case on your behalf so one of our support engineers can dig in further. Stay tuned; one of my teammates will reach out shortly after testing your project!
- JaclynGish-Lieb3 years agoCommunity Member
Hi Becca - For whatever reason, the issue has resolved itself. I opened up the project today and that offending layer was fine. I guess it just needed time after it was saved in the new location? If you engineers have any insight, I'm happy to hear it. Thanks for investigating!
- BeccaLevan3 years agoCommunity Member
So happy to hear it's working for you now, Jaclyn 😊
I see my teammate Ian has grabbed your case, so I've passed your latest comments his way to review. Thanks for keeping us in the loop!