Forum Discussion
Closed Captioning button disappears when browser page is refreshed
Hello,
I've seen a few older discussions about this, but not any that really have solved the issue. I've created a video with CC, and saved it for Web. The CC button is there the first time I p...
Hi, Marybeth.
Thank you for opening a support case!
I see you worked with Cleo, and it looks like clearing the cache resolved the issue for you. I'm happy to hear it!
Please reach out through the case if you have additional questions.
