Forum Discussion
COMPRESS LENGTH MISMATCH ERROR
Hi Debbie,
That's correct, importing would only be for fixing the error from popping up, but it will not be able to save your current work. I'm sorry if you've lost some work in the process. You may want to try checking your temporary folders to see if there's a recent version you can recover.
1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
3) Change the file extension of the copy on your desktop from *.tmp to *.story.
4) Double-click the file to open it in Storyline.
Hope that helps, and if you're still running into that error, be sure you're working locally to reduce the risk of it popping up and connect with our support engineers, as they can dig into your setup to help troubleshoot.
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