Content 360 Library: Icons & Shape Fill/Recoloring

Yep, I’ve run into the exact same thing in Storyline — you’re not alone! 🙋‍♀️ It usually happens because some of the icons are being imported as vector shapes (which let you use Shape Fill) while others come in as bitmap images (which only give you Picture formatting options). That’s why Recolor works with preset options but not when you try to pick a custom fill — Storyline just doesn’t “read” those icons as editable shapes.

A couple of things that have helped me:

• Check the file type — if you can, download the SVG version of the icon and import it. Storyline treats those as shapes most of the time.
• Ungroup the icon (if possible) — sometimes right-clicking and ungrouping will break it into editable shapes you can recolor.
• If all else fails, I do the same workaround you mentioned: quick edit in Illustrator/PowerPoint/other software and reimport.

It’s definitely a small annoyance, but hopefully Articulate will standardize how the Content Library handles icons in the future. Until then, it’s a bit of trial and error.