Forum Discussion
SallyHundley-f3
2 years agoCommunity Member
Content Library 360 download
When I started the free trial, our IT admin unclicked the download for Content Library 360. Instructional videos for accessing are in YouTube format (blocked within work). I am looking for how to g...
StevenBenassi
2 years agoStaff
Hi Sally!
Happy to share some insight on this!
If you're unable to access assets from Content Library 360, a helpful first step would be confirming that the network endpoints are enabled. You may need help from your IT team on this! Please check if port 443 is open. If not, ask them to open port 443 and add the domains in this article to your organization's allowlist.
If you run into any setbacks or error messages, please share a screenshot with our support engineers here. They'd be happy to continue troubleshooting with you!