Forum Discussion
Solved
Content Library 360 not working
I can't insert any content in Articulate 360. When I do, the program freezes and I have to restart. Does anyone have any tips or ideas?
Problem solved!
Hi SandraPhillips,
Thanks for reaching out!
I'm happy to help troubleshoot. As a first step, you'll want to open port 443 and enable the network endpoints listed in this article. Please note, you may need the help of your IT team to do this.
If you need further assistance, please feel free to reach out here or privately in a support case so we can investigate what's going on!
Hi KellyAuner​, thank you so much for responding. I have logged a case with our organization's IT team to open port 443. I am sure they will be able to help.
Thanks again and have a great weekend.