Forum Discussion

KarenVangalis's avatar
KarenVangalis
Community Member
6 years ago

Content Library 360 photos not displaying

When I access the content library directly or from within Rise, SL, etc. it does not display the photos like I'm used to seeing. I can download from the library and the pictures display, but I canno...
storyline 360
BeccaLevan's avatar
BeccaLevan
Community Member
5 years ago

Hello Karen!

I see you've been working in a support case with my teammate Jose, and it looks like Jose provided clarification on making those network changes. Please feel free to reach out to Jose in your case if you still need help with this!

  • KarenMillsap-a1's avatar
    KarenMillsap-a1
    Community Member
    5 years ago

    I have confirmed with our IT team that they have "white listed" the articulate sites address, yet I am still not able to view the content.
    What else could be causing this issue?

    Karen R. Millsap MAEd/AET |Manager Quality Systems
    Mallinckrodt Pharmaceuticals
    345 Marshall Avenue l 201 2nd Floor l Webster Groves, MO 63119 l USA
    T: +314.654.2423 l M: +314.517-8769
    Karen.millsap@mnk.com l www.mallinckrodt.com

    Stay Safe - Wear a mask!
    We are all accountable to complete our training as required.
    This information may be confidential and/or privileged. Use of this information by anyone other than the intended recipient is prohibited. If you receive this in error, please inform the sender and remove any record of this message.