Forum Discussion
MichaelWest
3 years agoCommunity Member
Content Library: Illustrations Not Working
Is anyone else having trouble accessing illustrations via the content library? I can access photos and icons okay, but nothing I search for returns any type of illustration.
I've attached an scree...
MariaCS
3 years agoStaff
Hi, Michael.
Thank you for reaching out!
I'm sorry that you're having trouble downloading illustrations from the content library.
Please take a look at the article below, and let's start by checking the network endpoints and ports listed here (you might need to ask your IT Department for help):
If you are still having problems after adding those to your allow list, I encourage you to open a support case with our engineers so we can see what's going on.