Forum Discussion
JulieIngalls788
2 years agoCommunity Member
Content Library Images Not Loading
Yesterday - I could see thumbnails to preview. All of a sudden today, nothing is loading. Some links still pull in images (but I don't know what I'm pulling in) and others won't load altogether.
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PaulZamora
Community Member
In the new version of the A360 APP :
Click the down arrow
Diagnostics
CACHE
Clear Cache... (Done)
that's what did it for me.
EricSantos
6 months agoStaff
Hi Paul,
I appreciate your sharing that clearing the Articulate 360 desktop app cache did the trick! For everybody else following this post, here's the article with the steps Paul referred to.
We'd be happy to assist with this process as needed.