Forum Discussion
Content Library not loading.
I am unable to download photos and illustrations from content library.
I get the following error
Hi Vicki,
I've asked some of our Senior Support Engineers to take a look at your case as there isn't a new network endpoint or port added in the latest release, and testing in our own environments hasn't yielded any similar results. Keep an eye out for that next email as they'll have additional questions and directions for next steps!
Malcolm,
The steps to roll back to an earlier update are available here (Install section). Let us know if that helps or you're still running into trouble!
Eric, I'll open a new Support case for our team to take a look at the error diagnostics you've got! That'll help us get to the bottom of this!
