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LeaBinderup-879's avatar
LeaBinderup-879
Community Member
2 months ago

Contradictory info about Rise video block bookmarking

I have found contradictory information within the Articulate website about the way videos within a Rise video block are bookmarked. 

This article: https://www.articulatesupport.com/article/Best-Practices-for-Images-Videos-and-Audio-in-Rise-Courses states that videos are automatically bookmarked so the user can leave the course, then return, navigate to the lesson where the left-off and resume the video where they had stopped. Other information says that this behavior is not possible. 

Based on what I am seeing with my current course (30 minute video uploaded to Rise video block isn't bookmarking when published to LMS) it is not possible. 

Is there a definitive answer? Can this article be corrected to avoid future confusion?

rise 360

1 Reply

  • LaurenDuvall's avatar
    LaurenDuvall
    Staff
    2 months ago

    Hi LeaBinderup-879! Thanks for pointing this out! Rise 360 bookmarks at the lesson level, not within videos. If a learner exits partway through a video, they'll return to the lesson, but the video restarts from the beginning. This is expected behavior as Rise sends suspend_data to the LMS but doesn’t track video timestamps. I can follow up with our team to update this article!