Forum Discussion
Controversial SME Topic: Do You Ever Ignore Their Feedback?
Hi!
Thank you for weighing in! I defer to them about the content or anything that would distract from the learning, but I tend to stand my ground when it comes to instructional principles and even visual design. I'm learning a lot about graphics design, images, etc. and sometimes the feedback violates some of the best practices.
Hi Kandice,
We have come across this type of situation.
SME's are essential team members, but project roles and responsibilities and expectations need to be carefully managed.
At the outset of each new project, when we first meet with our team of SME's, we make it clear that final decisions about which SME recommendations will be implemented, rest with the course development team.
When it's a technical issue, we typically go with the SME. However when a SME expresses an opinion about instructional methods, online course design and media use, we will listen, but as this is outside of their expertise, we have no problem saying thanks, but not implement the suggestion.
Occasionally we have the situation where two SME's cannot agree about certain issues. That can be fun....
Thank you, Karl. This really gives me food for thought. Your point about meeting and communicating who makes certain final decisions.
I thought I made it clear what type of feedback is expected during the review stages, but people still add information that doesn't align with their role. However, I think I need to improve my communication in this area after reading your comment. It's really helpful.