general e-learning
2960 TopicsStoryline 360 Block Not Working in Rise 360 on iOS Mobile App
Storyline 360 blocks used in a Rise 360 course are not working in an iOS mobile app. The content works fine on desktop and iOS mobile browsers, but in the iOS app it shows a black screen with a play button and does not load. Sometimes the slide freezes when closing. An iOS debug error appears: TypeError: undefined is not an object (evaluating 'this.videoEl.webkitEnterFullscreen') Review Link: https://360.articulate.com/review/content/d3ff3040-3f50-4507-a337-65c621fa5a0c/review SCORM: https://drive.google.com/drive/folders/1PW4LeArcRaCBKUET6TCseIYpAogem9u4?usp=sharing Please confirm if this is a known issue and advise on a fix or workaround.Zoom picture image stays on screen when slide/layer changes
We've encountered a bug if using the 'Zoom image' function to make an image bigger so the user can read it or see it in more clarity, then if there's trigger functionality that goes to another slide or layer automatically, (or if the user uses a keyboard shortcut), the enlarged image remains on screen, until the user clicks. Has anyone encountered this before and have any fixes? Right now our biggest issue is that users are using the keyboard shortcut while the image is enlarged, if possible we'd like the image to shrink if they used the shortcut as well, or, is there a way to hide the tooltip that tells the users about the next slide shortcut? We know a permanent fix would be to add in layers to each slide with images and take out the enlarge functionality so that each image could be 'enlarged' in their own layer rather then the zoom picture function, however we've already made the module, and it is large with a LOT of zoom-in-able images used.35Views0likes3Comments3D objects in Storyline
Hi Articulate Team, Are there any plans to bring support for 3D objects (such as .obj files) into Storyline? Essentially I'm referring to a 3D model viewer component function added to Storyline allowing for some basic manipulation of the 3D object itself such as rotate and move in X/Y/Z axis, exploded view, and part isolation. This would work wonders for so many learning projects and enhance the actual learning being achieved by the learner. Whilst Storyline has an insert web object feature, this requires additional overhead of the resource itself already being suitably hosted online or in a folder that can be hosted online (i.e. it contains HTML like files - index.html, etc. which is effectively asking for it to be web-ready). This isn't always suitable or practical for every company and their respective IP assets/resources. I have come across multiple threads asking for such a feature. Here's a few of them: 3D Models in Storyline | Articulate - Community Import 3d shapes into articulate storyline 360? | Articulate - Community How to put/import 3D moldels in Storyline | Articulate - Community In one of the threads I came across, there was a reply from Katie Riggo who stated "We're working on the ability to add 360° media assets to your courses". However, later on in the thread this turned out to be referring only to 360-degree images despite the thread being filled with people asking and requesting for 3D object support in terms of 3D models and being able to manipulate them like they can in PowerPoint. You can chalk this up as another +1 to the feature request for native 3D object support by way of being able to import and, to a basic level, manipulate them. Kind regards, Sam1.4KViews7likes19CommentsCourse performance issue on review link after attempting pre-assessment – slides loading very slow
Hello Community, I’m experiencing a performance issue in an Articulate Storyline course, when reviewing this course on review link and need technical guidance. Course details: ~250 content slides 55 assessment questions Structure: Pre-assessment → Course → Post-assessment For alpha review, all 55 questions were kept open/visible in the pre and post-assessment, and reviewing course from review link. Issue: When reviewing this course from review link, If I attempts all (or most) of the 55 questions first and then proceeds to the course, slide loading becomes very slow after ~50–60% course completion. Navigation turns sluggish and remaining slides take a long time to load. Query: Does Storyline retain assessment data in memory until course exit? Any recommended best practices or solution on this? Looking forward to technical insights or similar experiences. Thanks,36Views0likes2CommentsStoryline 360 now supports transparent WebM video
Hello and welcome to 2026, Storyline users! Toward the end of the last year, we quietly shipped something pretty powerful. You can now import WebM videos into Storyline, including those that use real alpha channel transparency. In the clip below, I’m dropping a WebM onto a slide with a textured background so you can clearly see that texture showing through the video. Then on the next slide, I add a few objects that animate behind the video while it’s playing. No boxes. No masking tricks. Just actual transparency doing what it’s supposed to do. This wasn’t a big splashy launch, but it meaningfully expands what you can create. If you’ve ever wanted motion graphics or visual effects with transparency that feel native to the slide, this opens that door. One important note: support for transparent WebM is solid in Chrome, Edge, Firefox, and other Chromium-based browsers. Safari and Apple devices don’t currently support WebM transparency in the same way, so this works best when your learners are on those supported browsers. I’m really curious about how you'll use this. What kinds of transparent video would be most valuable in your courses? Where does browser support influence your design decisions? What other video capabilities should we be thinking about next? Looking forward to the feedback.165Views2likes3CommentsMicrolearning not marking 'complete' status in the LMS
Hello everyone, I have tested various microlearning modules, but none of them seem to update the completion status in the LMS (Moodle). The status consistently shows as incomplete. I did manage to get a completion status once, but I’m unsure about it. Is anyone else experiencing the same issue? SCORM cloud testing also shows the same. Than you so much, Best,370Views1like10CommentsKeeping other layer content on screen (when using flipcards)
Hi All! I've created a flip card interaction (attached). I want the 'Back' of each card (which is in each of the three layers) to remain up on screen as the user clicks through the remaining cards. Currently, the flip cards return to the base layer state (the 'Front') when other cards are clicked. Could anyone help me with how to do this using this particular method for flip cards? thanks in advance for any advice!Solved44Views0likes4CommentsUsing Articulate to provide advanced Microsoft Suite learning?
Happy Almost-Friday! I am looking for advice/ suggestions/ tips & tricks on incorporating advanced (or any) Microsoft Suite lessons into our library. For example, I would like to create a learning path in Articulate for "Microsoft Excel" That would allow a CFO to assign the path to their department leadership team to assess skill levels. I am not seeing any Microsoft or other hard skill courses in the "Create New" section when browsing learning opportunities for employees, but I am assuming others are able to incorporate hard skills into Articulate? END GOAL: Looking to incorporate and audit Hard Skill learning as we can with Soft Skill & Acumen/Internal learning.20Views0likes4CommentsCustom Block - Images/Gifs not loading/appearing
Hello! I am creating a custom block where the image/gif is on the left, the title and copy is on the right and below is an audio recording. I am running into issues where the content that I am uploading (images/gifs/videos) aren't loading when I preview or even upload. I have tried using it with other custom blocks and stock images from the Articulate library and the same story. I have cleared history/cache/data, updated my chrome, updated my laptop, made sure all my articulate apps are up to date (even though this is a RISE course) and even spoke to the custom blocks team at DevLearn in Las Vegas last week... wondering if anyone has any advice on how to solve this.285Views1like9Comments