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AdellBrown-3ba1's avatar
AdellBrown-3ba1
Community Member
8 years ago

Corrupt Data, unable to save.

I am trying to finish up a Course due tomorrow, and I keep getting a message that says the project file could not be saved, CorruptedData.  I have been saving this course to my hard drive, and I sav...
storyline 360
TonyaStewart-3e's avatar
TonyaStewart-3e
Community Member
6 years ago

I just received this exact same error. In case it happens to anyone else, I took the following troubleshooting steps (takes only minutes to complete)

IF YOU HAVE A MASTER TEMPLATE TO START FROM:

  1. Open a brand new template story file
  2. Copy an entire scene from original file
  3. Paste scene into new file
  4. Save new file to local drive
  5. Repeat steps 2-5 until file is saved
  6. I did not have to do any further re-work

IF YOU DO NOT HAVE A MASTER TEMPLATE FILE TO WORK FROM:

  1. Create a new Story file
  2. Adjust story file size, color, template, etc. accordingly
  3. Copy an entire scene from original file
  4. Paste the scene into new file
  5. Save new file to local drive
  6. Repeat steps 3-5 until the new story file is complete

I'm pretty sure this pinpoints the corrupt file from there (because my master templates were gone when I tried this).

  1. I went ahead and closed the original file (without saving--eek!) and
  2. re-saved new file as a v002, then
  3. tried importing a few slides from original file to capture those master templates.
  4. Everything imported except my intro/conclusion slides. 
  5. I didn't retrieve everything, but at least I located the corrupt files easily and only needed to recreate my first and last slides.