Forum Discussion
StevenVoorhees
2 months agoCommunity Member
CORRUPT FILE CANNOT OPEN PROJECT
I have been working on a big project now TWICE and I was just about finished today for the SECOND TIME and when I went to save the project it said it could not save. I then exited out and went back ...
Brian-Steers
2 months agoCommunity Member
I seem to be getting this randomly the last few days. It takes 2 or 3 attempts to open a file now. I'll get the corrupt message 2 or 3 times, then the next attempt it will open. I always work with my files from a local drive and my Storyline is up to date (just re-installed it).
It doesn't seem like the file is corrupt since it will eventually open
- LucianaPiazza2 months agoStaff
Hi Brian-Steers,
I've gone ahead and opened a support case on your behalf! I have sent an email so that we can continue the conversation over in the case.
Have a great afternoon, and talk soon!