Forum Discussion
MariaCS
3 years agoStaff
Hi, Shari.
Thank you for reaching out! Let me ask if you a few questions to narrow down the issue:
- Your error message shows that the folder you are trying to open the file from is called DROPBOX. Is this folder one that syncs with Dropbox? If so, is smart sync turned on?
- Smart sync could have the same issues as working on a network drive. We recommend working from a local hard drive. Can you copy the file to your desktop and try again?
- Have you attempted to repair Storyline 360? Here are the instructions.
Let me know if those help you!