Forum Discussion

MoReda's avatar
MoReda
Community Member
4 years ago

Corrupted Storyline file

Since i updated storyline 360 , I worked on 1 file for 3-4 days, after saving, i tried to open it again, but it give a message that file is corrupted and can't open it, i re-worked on the file, but again the same issue when I closed it.

I can't work on this file again now, is there any solution to recover the file. however, when i am trying to import the slides to new file, i can see all the slides, but can't import them

please i need the support.

Regards.

storyline 360
  • MCostaStienstra's avatar
    MCostaStienstra
    Staff
    4 years ago

    Hi, Mo, and welcome to E-Learning Heroes! ✨

    Thank you for opening a support case! I see you're working with my teammate Cleo, who gave you a few steps to try to recover the project. 

    Please reach out to Cleo through the case if you have additional questions!

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