Forum Discussion
JessicaBlanc857
4 years agoCommunity Member
Corrupted Temporary FIle - Oh no!!!
I have been working on my Storyline all day when it just died, usually in this situation I can open the file again and it shows what it has recovered, but its saying locked by another process and to...
PhilMayor
4 years agoSuper Hero
I get your frustrations, have you reached out to Articulate as they may be able to help. It is odd that both files on the same drive are corrupted, however working from an external drive is not a great idea as latency is one of the main causes of corruption.
Do you have backups? All my files are backed up every 30 minutes so I do not lose any work as well as weekly backups. Have you tried copying the files off the drive onto the laptop?