Forum Discussion

Danielle-Riggi's avatar
Danielle-Riggi
Community Member
4 years ago

Course built in Articulate 360 not checking completion on Mobile app in BRIDGE

Hi all, I have several courses that are part of a program. When the client is using their mobile devices the course is not checking completion, therefore they can't move on to the next course in t...
storyline 360
Rwillett's avatar
Rwillett
Community Member
6 months ago

Hi Danielle, 

I know it's been a long time since this post but I was wondering if you ever came up with a solution? We are having a similar issue with course completion in Bridge.  

Bec

  • Rwillett's avatar
    Rwillett
    Community Member
    6 months ago

    Hi Steven, 

    Thanks for your message! Unfortunately, the link didn't work for me or my colleague. 

    • EricSantos's avatar
      EricSantos
      Staff
      6 months ago

      Hi Rwillett​,

      Thanks so much for checking back in!

      Unfortunately, the discussion that the link points to is a bit dated, already archived, and no longer publicly viewable. The key fix shared there was to change the course’s reporting option in Storyline to "Passed/Incomplete", which matches Bridge’s SCORM requirements. You can find more details in Bridge’s SCORM implementation guide here: Bridge SCORM PDF.

      Once that setting was updated, courses started tracking properly in Bridge. I hope this does the trick for you. If not, I’d recommend reaching out to Bridge LMS support since they’ll be able to dig in further with you.