Course completions not recording for some users

Hi Margaret,

Thanks for the additional information. I know it can be frustrating when you cannot consistently replicate the issue.

I've opened a support case on your behalf and sent along an email requesting your .story file so that one of our support engineers can take a look and work with you 1:1.

It looks like your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.