Forum Discussion
Course completions not recording for some users
Hello everyone! Our organisation uses SAP SuccessFactors as our LMS and for the past several months (since mid-May 2020), we have experienced issues where course completions are not recording for so...
Hi Alex! When you resume a Rise 360 course, you should resume to the top of the last lesson you viewed. Is that not what you're seeing in your LMS?
If you could share some screenshots of what you see when you resume a course, that would be very helpful!
Hi Alyssa,
Thanks for the reply - sorry for the response being so long after!!
I noticed your comment today. Thanks for the update. I should have said back then that what I also found was that breaking my chapters into smaller segments seemed to help; almost as if there was a size limit that the LMS couldn't work beyond?
It's all working now, but I'll be interested to see if the improvement you referenced today makes a difference also.
Alex
