Forum Discussion
Hello Ivanna,
Thanks for sharing additional details. I also was unable to replicate the behavior in SCORM Cloud so I went ahead and opened a support case on your behalf to get you in touch with a support engineer. They'll be able to help check what's exactly causing the issue for you. Please keep an eye out for an email from our support team in your inbox!
Jose, just to clarify, you are experiencing the same issues that I saw in SCORM Cloud, correct?
- JoseTansengco7 months agoStaff
Hi Ivanna,
Looks like my colleague Chester was able to identify the cause of the issue. Let us know if updating to the latest version of Storyline 360 and republishing your course fixes the issue for you!
- IvannaPopovic7 months agoCommunity Member
Good morning. I want to thank everyone for their help. I'm still waiting for our IT Department to update Articulate on my work laptop. However, I also have the software downloaded on my personal computer for emergency use. That copy is updated to the latest version. I was able to save my demo course and publish it from there. It worked as intended on both SCORM Cloud and Workday.
We would never have discovered this issue without your help. My manager has started the process to request that Articulate is allowed to auto-update so that we are never without the latest version again.