Forum Discussion
Course not loading on macOS Safari
Hello,
After the recent macOS update, our courses no longer work when using Safari on Mac. Safari on mobile devices work without issue but the Mac Safari version doesn't. No issue with Chrome or F...
Hi Francesca,
I'm sorry to hear that the issue with Safari persists on your end even after updating to the latest Storyline version. I'm happy to help troubleshoot.
We can start by checking if you're working on your local drive; working on a network drive can cause erratic behavior. If the problem still happens, try running these steps to repair Storyline to rule out a problem with the installation.
We'd be glad to investigate further if needed. You may share your Storyline project here or privately in a support case so we can take a look. We'll delete it when we're done testing. Kindly include the Safari version you are using to test. Thanks for your patience!
