Forum Discussion
GloriaRudome499
11 months agoCommunity Member
Course not resuming after quiz
Here are errors we are receiving:
"I completed the IA quiz, exited the course (not refreshed) at 67%, and upon returning to the course my progress was set back to zero."
"I took part 1 of the course today as a leaner, and it seems that the issue arises after learners complete the IA quiz. I refreshed the course at 61% completion, and the rate was still captured. However, when I completed the IA quiz and exited the course at 67% completion, the course took my completion rate back to 0."
We clicked on the settings to provide a link to resume the course upon exit so I am not sure why the quizzes are making the learners restart the course from the beginning.
Help!
Help!
- KarlMullerCommunity Member
Hi Gloria,
Which LMS are you using?
- GloriaRudome499Community Member
Juren LMS it is a Bytedance internal product.
- KarlMullerCommunity Member
Hi Gloria,
Did you publish the course as a SCORM, or are you using the Rise SHARE link for the course?
- GloriaRudome499Community Member
Published as a scorm