Forum Discussion
Course pauses when user minimizes window
Hi Rasmus,
The slide timeline will pause if the learner navigates to a new browser tab or minimizes the browser window. We designed Storyline to work this way since people don't want courses to continue to play in the background while learners are browsing other websites. However, there are two sides to this coin, and it sounds like you'd prefer it to work the opposite way!
Does your learning management system have a feature that will "lock" the browser, meaning it won't allow learners to minimize the window or browse to other sites?
- RasmusPedersen7 years agoCommunity Member
Thank you for the response. I have contacted our LMS-provider and have them take a look at it.
- ScottHutchins-35 years agoCommunity Member
Hi Alyssa,
I understand that Storyline is built to pause the timeline if the learner navigates away from the browser window however if there is media (audio, video, etc.) in the timeline it continues to play which is throwing the slide timeline and my voiceover/videos out of sync. Is there a way to keep the media in sync with the timeline meaning when the timeline pauses the media pauses?
I am guessing the solution will be a trigger although I am not totally sure what that trigger would be.
- SebastienAurby4 years agoCommunity Member
Hi Alyssa,
I have the same problem. There is no way that the course is not paused when changing tabs ?
Maybe it's due the LMS (Talentsoft) ?
However I noticed that the course don't stop when I'm with Internet explorer 11.
Have you a solution ?
Thanks for your help
Sincerely
- JenniferYoung-74 years agoCommunity Member
When our courses play on our LMS, a user can click away, open a new browser, and the course keeps playing. If Storyline has been programmed to stop when a user clicks away- is this an LMS issue then?
- LaurenDuvall4 years agoStaff
Hi Jennifer!
You're correct, this would be customization made in your LMS. I'd recommend reaching out to your LMS administrator to see if they can offer information on where to find a similar setting in your LMS.