Forum Discussion
Course Progress Not Saved
Here are two clips of my issue. I thought it was my LMS, then SCORM, the last thing I thought was this being a bug in Rise!
I am going to test removing the Exit button first, then the "Complete Content" block, keep you folks posted. @Camila - if this is the case, you are a genius and I am forever grateful.
- MauricioVent4566 years agoCommunity Member
Hi folks, just a quick update as I see other people having similar issues.
I tried both ideas: with and without the exit button and continue blocks. It made no difference, the course will lose the learner's progress with no apparent reason.
In some cases, it marked lesson 10 complete and show lessons 7,8,9 incomplete even if the navigation was restricted. Please, Rise Engineers, figure this one out!
- AllisonLaMotte6 years agoStaff
Hi Mauricio,
I'm sorry you're having some trouble with this. Have you been in touch with our support team about it? If not, I definitely recommend reaching out. You can contact them here.
Please let me know if I can help with anything else. :)