Forum Discussion
Course resets after completion despite resume settings in Player
Hi, my team is facing an issue in which all our courses, after being completed by students, completely reset.
Our courses all have Restricted menu navigation so that users may not jump ahead, but ...
Hi, I found this thread while researching about an issue we've just encountered. In our case, the user hasn't even successfully passed the quiz. After exiting the course on the Result slide of their failed attempt, resuming the course would already bring them back to the first slide of the course. They are supposedly allowed to retry the quiz with an unlimited number of attempts.
I am having the same issue. I have created 10 other courses and this does not happen. Its only happening to 3 and i cant figure out why. i built them the same exact way.
Hi tabsanss!
Sorry to hear the resume settings from your course aren't working as expected!
Are you experiencing this behavior after publishing your course to LMS? If so, have you had a chance to test the SCORM package with SCORM Cloud? If the same behavior can be observed in an LMS test environment, it would be helpful to see one of the files that's giving you trouble. Feel free to upload a copy here, or privately through a support case.
Looking forward to hearing from you!
