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WendyFinley's avatar
WendyFinley
Community Member
6 years ago
Solved

Course Resume visits already viewed content

Hello, I can't find this exact scenario in any of the forums so I'm hoping for some guidance.  Issue: The first time a learner goes through the course, if they stop part-way through and come back ...
storyline 360
  • JohnMorgan-c50c's avatar
    JohnMorgan-c50c
    3 years ago

    Hi everyone!

    Good news! We are no longer seeing this bug in the latest version of Storyline 360 (Build 3.72.29699.0) where an object's state will not be saved or remembered after clicking to show layer when a course is relaunched and the player Resume property is set to “Prompt to resume” or “Always resume”.

    To insure you don't continue to see this bug download the latest version of Storyline 360 via the Articulate 360 desktop app. Here's an article on how to do that.

    Please let us know if you're still noticing the issue, and we'd love to continue troubleshooting with you in a support case.

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content","id":"message:508679","revisionNum":1,"repliesCount":13,"author":{"__ref":"User:user:1267200"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:508679"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:508679"},"body@stripHtml({\"truncateLength\":200})":" Hello, I can't find this exact scenario in any of the forums so I'm hoping for some guidance.  \n Issue: The first time a learner goes through the course, if they stop part-way through and come back ...","body@stringLength":"1415","rawBody":"

Hello, I can't find this exact scenario in any of the forums so I'm hoping for some guidance. 

\n

Issue: The first time a learner goes through the course, if they stop part-way through and come back to resume the course later, they are prompted to Resume, but it takes them back into a quiz slide they have already completed.  

\n

What I have checked:

\n\n

More details:

\n
","kudosSumWeight":0,"postTime":"2019-04-22T08:39:45.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:storyline 360","text":"storyline 360","time":"2014-10-09T03:01:38.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:508679_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":8},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Hello, I can't find this exact scenario in any of the forums so I'm hoping for some guidance. 

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Issue: The first time a learner goes through the course, if they stop part-way through and come back to resume the course later, they are prompted to Resume, but it takes them back into a quiz slide they have already completed.  

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What I have checked:

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More details:

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FYI - Case number 01779379

","body@stringLength":"80","rawBody":"

FYI - Case number 01779379

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Hi everyone!

\n

Good news! We are no longer seeing this bug in the latest version of Storyline 360 (Build 3.72.29699.0) where an object's state will not be saved or remembered after clicking to show layer when a course is relaunched and the player Resume property is set to “Prompt to resume” or “Always resume”.

\n

To insure you don't continue to see this bug download the latest version of Storyline 360 via the Articulate 360 desktop app. Here's an article on how to do that.

\n\n

Please let us know if you're still noticing the issue, and we'd love to continue troubleshooting with you in a support case.

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Hi everyone!

\n

Good news! We are no longer seeing this bug in the latest version of Storyline 360 (Build 3.72.29699.0) where an object's state will not be saved or remembered after clicking to show layer when a course is relaunched and the player Resume property is set to “Prompt to resume” or “Always resume”.

\n

To insure you don't continue to see this bug download the latest version of Storyline 360 via the Articulate 360 desktop app. Here's an article on how to do that.

\n\n

Please let us know if you're still noticing the issue, and we'd love to continue troubleshooting with you in a support case.

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