Forum Discussion

EpicEdward's avatar
EpicEdward
Community Member
3 days ago

Course Share not showing as in progress /completed in learner record

Is there a way that we can start having courses that were accessed using the share course link start to come up as in progress or completed in the learners record right now they don’t show up anywher...
reach 360
EpicEdward's avatar
EpicEdward
Community Member
1 day ago

The video shows the learner clicking the share link and the course not showing up in their learning record - also not showing up in the Reach 360 Dashboard (the learner showed is a different user, who was enrolled by the administrator).

Basically it seems like there is no self-enrollment that works, because the learning doesn't show up anywhere if they use the share link. 

Happy to explain further if you'd like - thanks for taking the time!

LucianaPiazza's avatar
LucianaPiazza
Staff
10 hours ago

Hi EpicEdward, 

Thanks for clarifying and for sharing the video and screenshot. I’ve passed them along to our Distribution team via a private support case so they can look into why courses accessed through a share link aren’t appearing in the learner’s record or the Reach 360 dashboard. You're in excellent hands! 

We’ll follow up with you in your support case as we learn more.