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DakotaBrown-e7b's avatar
DakotaBrown-e7b
Community Member
5 years ago

Course Thumbnail not displaying

I just viewed Ms. Pawlicky's tutorial on putting course thumbnail pics on the player.  It worked with the logo thumbnail, but when I put in a course thumbnail, it doesn't show up.  I click it and it shows up in the player, and then I save and close, but when I preview, and post to review it's not there.  Any solutions?

Thanks

storyline 360

2 Replies

  • LaurenDuvall's avatar
    LaurenDuvall
    Staff
    5 years ago

    Hello Dakota!

    I'm happy to help! The course thumbnail appears when there are media on the first slide or when viewing the course on a mobile device. I didn't see any media on the first slide of your course, which is why the course thumbnail isn't shown.

    Here's an example where I've added a video to the first slide and added a course thumbnail.

  • DakotaBrown-e7b's avatar
    DakotaBrown-e7b
    Community Member
    5 years ago

    Hi Lauren,

    Thank-you for explaining that!  So, there needs to be video or audio in order for the course thumbnail to work.  Good to know.  I appreciate you!