Forum Discussion

JadeVolkwyn-844's avatar
JadeVolkwyn-844
Community Member
3 years ago

Courses not loading in Rise 360

Hello
I have been working in my company Articulate account the last few weeks. However, when I logged in this morning I was unable to access any content. My colleague has tried and was able to login and view content without any difficulty. My profile however, just gets stuck on a loading page.

I've tried other articulate logins and they work fine. It seems to just be my work profile.

Does anyone know why this could be happening?

  • Hi,

     I know there were problems and apparently things are supposed to be working but I just tried (again) and still my RISE courses are not loading.

    Anyone else still having issues?

    Jen

    • KarlMuller's avatar
      KarlMuller
      Community Member

      Hi Jen,

      I've been working in Rise all day without any problems.

      • JenniferStein-8's avatar
        JenniferStein-8
        Community Member

        Okay, thanks for letting me know. By the end of the day things were back working, more or less. I’ve shut down for the night so fingers crossed everything is back to normal tomorrow morning.