Forum Discussion
Courses slowed down/sluggish on touchscren devices.
I found out that some courses slowed down/sluggish when they are running on touchscren devices. Usually it happens on drag&drop slides. I found that issue occurs more often when course is published ...
Hi Lauren,
We use Panasonic FZ-Y1 device.
When bug appear then we just change computer where output is created (different PC/different Storyline version) and sometimes it helps.
Best working outputs are published on PC with Storyline 3.6, so we have to keep old version of Storyline and avoid updates to SL.3.12 on few machines in our office which is very problematic.
Thank you for adding those additional details! Are you able to share your project with our Support Engineers? I'd like their team to take a look to understand where the issue is stemming from. You can share your project with their team in a support case.
