Creating downloadable pdf files in Storyline - an update on earlier methods

Hey all! I've been using this method to create a job log (for installing my company's products), and the last two fields are acting really strangely. I can't figure out why, but those two fields are showing up as empty form fields. When I click on the form field, I can see the entry that I typed... why would it be invisible unless I click on the field? I tried adding the flatten command, but that didn't make the text visible. Thoughts?