Creating keyboard navigation/ shortcuts for users to navigate

Hi Richard,

That thread is a bit different than the issue discussed with James above. The issue that James ran into in regards to keyboard navigation on the slide and then triggers such as the enter or spacebar key to execute an action was associated with accessibility features - but the thread you linked had a portion of the key press trigger issue fixed in Update 7 as detailed here but there is still an outstanding element that our QA team is investigating. 

I have adifferent question. Why are the shorts cut (I had define) not  working only when I use the screen reader ?

Hi, Elish -- Thanks so much for reaching out, and would it be possible for you to share a bit more detail on the issue you are experiencing?

And while I will defer to your fellow community members who may be in a better position to speak on accessibility shortcuts and screen readers, I thought I might pass along this post in case it may be of some assistance: How can I make Storyline 2 work well with SCREEN READERS?

Thank you chrisitie!!!

I followed the link you shared here' it's help me to be sure the screen reader dosen't allow every shortcut Apart from a few characters.

But now I have more Question' I willn ask its there already' but THANS!!!

So I discovered that the keyboard shortcuts don't work for the learner until the timeline ends.  You can't press any of the keys to navigate anywhere else until the timeline has finished.  

Hi Keithia, 

Are you using restricted navigation in your courses? If you are, it may be impacting your key press triggers depending on your version of Storyline and how you've set it up.

Take a look at how restricted navigation behaves in Storyline 2, compared with Storyline 360. 

If you need us to peek inside your file, we're happy too! Upload a copy here using the Add Attachment button. 

Hello - I am checking to see if there has been an update to the keyboard issue of not being able to use enter or the spacebar to activate a slide layer. I have the accessibility set up, but when I tab and press enter/space, nothing happens.

Thanks!

EDIT: If it helps, I had text as a trigger. When I made the text a button, it worked.

Hi Jillian!

Thanks for checking back! Are you looking to return to the base layer when the user clicks "space" or "enter"?

If so, you're on the right track! Using a trigger to "Jump to Slide when user presses key" is the correct trigger to use.  We've found this interaction is pretty specific, so I'm happy to take a look if you want to share your file! You can do so by using the "add attachment button" in this discussion.

Thanks, Lauren! I was more having an issue of getting the layer to show when he user hits enter on tabbing. But I have it working now. Thank you!

Hi, I am working on Disability Awareness course and keyboard shortcuts is very important part.  I am trying to create the following triggers but struggling how to create triggers.  Can you please help?

1. appear or disappear closed caption by pressing c.

2. Open Resource by pressing R key

3. Turn on audio by pressing A, mute by M

4. Help desk for technical support by pressing H (email)

5. Download a transcript for the course by pressing t.

Thank you very much!