Forum Discussion
Crop tool in Storyline 360 is not working correctly
Hello, a video will explain my problem better : https://360.articulate.com/review/content/007396b5-5cac-49ed-ba05-3f4e71948e78/review When we use the cropping tool, it is not cropping the image w...
Hello Everyone!
I'm happy to share that we have released a new update for Storyline 360 (Build 3.87.32265.0).
In this update, we have implemented a fix for:
- Erratic movement made cropping a rotated image difficult.
As a first step, I recommend updating Storyline 360 to the latest version. Here's how:
If you have any questions on Update 87, please let us know in this thread or privately in a support case.
Have a great day!
Hi Sue,
Thanks for reaching out! I understand that you are having issues with importing and cropping images in Storyline. I’m happy to work with you to figure out why these things are happening! I have a few follow-up questions regarding the situation so I can understand what you are experiencing a little better.
- Which version of Storyline are you using? I am using Storyline version 3.76.30446.0.
- Is this happening with more than one file or is this the only one? If it happens with more than one file, are there any similarities in those files like the type of image, size of the image, or where they were imported from?
- Are you working from a shared drive? If so, I recommend saving your files on your local drive before creating, editing, and publishing them. This will help minimize any unexpected behavior.
I’ve attached a Story file that I created in Storyline 360. I was able to import and crop the image properly. Do you mind opening it into Storyline 360 on your end to see if you notice the same behavior?
I look forward to your response!
