Forum Discussion

MiffyColeman's avatar
MiffyColeman
Community Member
4 years ago

CRTL + N closed my project without offering me to Save and now I have lost all my work - disable shortcuts

I accidently pressed CTRL +  'N' instead of 'B' when trying to make my font bold, and when I did that, Storyline just opened a new project, and just closed the project I have spent the last hour wor...
storyline 360
MelissaLeubner-'s avatar
MelissaLeubner-
Community Member
2 years ago

This is an older thread, but I've noticed the same exact behavior. It appears to be a Storyline bug that occurs when Ctrl-N is used. There are multiple posts about this going back years. Can someone please take an actual look into why this occurs?

  • EricSantos's avatar
    EricSantos
    Staff
    2 years ago

    Hello Melissa,

    I'm sorry to hear you've hit this snag when using CTRL+N; I'm happy to help! I tried creating a new Storyline project using the latest version, Build 3.82.31354.0, and saved it. After making a change, I pressed CTRL+N. I was prompted to save my changes as expected.

    If you're already working on your local drive, try running these steps to fix possible installation issues. If you're still not prompted to save after pressing CTRL+N, could I have you connect with us in a case so we can determine what's happening? We'll reach out soon after we hear from you!