Cue Points Not Working as Expected

just tested

• Q1: B -> Q2: B -> Q3: B -> Q4: B -> Q5: B -> all working

but:

• Q1: first A, then B -> Q2: A => Q1 again visible after click, after click Q1 again

and a very interesting test on review 360:

• https://360.articulate.com/review/content/305fd175-d0ad-4f87-8ee6-bdbf49e974d9/review
• click at the end of timeline -> Q5 visible, then Q4, Q3, Q2, Q1 visible on click on answer A
• https://360.articulate.com/review/content/8b7511c9-29d7-4271-8912-060226c673b1/review

you should open a support case with all this information (link to this thread)

Definitely open a support ticket. Your approach should have worked. Attached is your SL file with variables added to the cue points in the main timeline and adjusting those variables when Questions answered correctly. It appears to work but seems like an odd addition to fix something thats not broken.

Thank you Jürgen and Michael, I will open the case.

Can Michael explain what you did so I can replicate it for more videos until this issue is solved?

there are 5 new variables (each for one question)

which are set to true on the first correct click of a question

if the internal error in storyline appears (multiple question are opened)  the wrong questions are not opened anymore

but this unfortunately not global fixes the jump to time/cue problem

https://360.articulate.com/review/content/ec61cd79-8f6e-42b5-ab69-eae87bb8f2f3/review

you have to set the player to "Seekbar is read-only" (which makes sense here anyway) - then the "fix" should be working

addition

there is another not fixed problem - if you use the prev/next button after completing slide one

https://360.articulate.com/review/content/0b79f2d0-1ff5-48e8-905c-de08449d826b/review

I have a question regarding course completion,

If I were to remove home slides and course completion slides and add a trigger to "set course is completed once timeline ends on current slide"

will the 'fixes' work and course can be completed in LMS until they solve the real issue?

Also seekbar for students will be read only, that was only for me to test since video was long.

Assuming the completion is based on the user answering all five questions correctly, You can set a Trigger to send "course completion" when variable "Q5Viewed" is = to "True".

I am not sure if I should ask one question in this thread but, how do I add a message for "Wrong answer, try again" before it goes back to previous cue point?

here a new version

• added an extra layer "retry"
• added to every wrong answer a trigger to show this layer
• added an rectrangle with 99% transparency (block the user click on the video)
• optimized publish duration (set video compression to "None")

https://360.articulate.com/review/content/5834e742-230e-4a6a-8928-4400a31fb6db/review