Forum Discussion
AbbieHinton
3 years agoCommunity Member
Custom Font Upload Returning Error
Hi all,
When I go to upload a custom front to Rise, it continues to return an error.
I am uploading a .woff file type.
Any hints?
Thanks!
hazelB
3 years agoStaff
HI Abbie! Sorry to hear you're getting an error when uploading a custom font in Rise. Would it be okay for you to share the .woff file?
You can also share it with us privately here, and of our technical support engineers will assist you.
- ReneeHensley3 years agoCommunity Member
I am having the same issue at U.S. Bank! New corporate font shared in WOFF format and can't upload!
- hazelB3 years agoStaff
Hi Renee! So sorry to hear that you're getting an error when uploading your custom font. Please remove the punctuation marks by renaming the file. I've renamed it to USBankCircularWebRegular.woff and I was able to successfully upload it to Rise.
Hope this helps you!