Forum Discussion
Customer wishes to edit my Rise 360 course
My intended model for selling / licensing courses I develop in Rise 360 is to develop the course and then provide each customer an export of the completed course's files (SCORM, etc.). Sometimes customers engage me both to develop and then maintain (i.e., update / refresh) the course on a periodic basis. I have a potential customer who prefers to take my exported course files and update/refresh the course in-house (without my help). They are an Articulate 360 user.
Will the customer be able to do this? And if so, what would I need to provide them?
Thanks!
Cathy
6 Replies
Hi Cathy,
If both you and your client have Articulate 360 Teams accounts, you could collaborate on the same version of a course.
If you do not have Teams accounts, you could email a copy of a course to your client. You would then both have editable copies of the same course, but they would no longer be in synch.
See https://articulate.com/support/article/Rise-How-to-Send-a-Copy-of-a-Course-to-Another-Author
Thanks, Karl - That is very helpful. I am certain I know the answer to this next question, but will ask to be sure. The customer MUST have an Articulate 360 subscription to do this, correct? Cathy
Yes, the customer must have an Articulate 360 subscription.
Thanks again, Karl. Would you please indulge me one more question?
I forwarded course files to a customer that does not have an Articulate subscription so they could upload to their LMS. They said they could not download the SCORM 1.2 files without entering a user name and password. How should I provide these files to such a customer?
Thanks again- you've been incredibly helpful!
Cathy
Hi,
You need to export the course as a SCORM file, using the publish settings required by your client LMS.
That will produce a SCORM output file in ZIP format.
Send the ZIP file to your client using DropBox or OneDrive to upload into their LMS.
Many thanks, Karl, for the timely and helpful reply! Have a great weekend!
Cathy
