Forum Discussion
TraceyBrown-bf5
22 hours agoCommunity Member
December 2025 Importing PP Freezes Storyline
On Monday, I attempted to import a 23-slide PowerPoint into Storyline. Initially, it appeared to be working, but then it froze and never completed. I had to use Task Manager to end the Storyline proc...
JHauglie
20 hours agoCommunity Member
- Are you importing the PPT from a shared/OneDrive location, or from your local system?
- Is there some unusual font used in the PPT?
- What other programs are running in the background?
I would start with a full system reboot (shutdown, wait 10 minutes [just long enough for the coffee to finish!], then restart); then close everything except Storyline. Make sure the PPT file is on your local system. If the file still does not import, contact Articulate and open a support case. You may have found another previously unidentified gotcha. (Or "bug.")
TraceyBrown-bf5
20 hours agoCommunity Member
I have tried both One Drive and local drive. Same results. Font is all Arial. Rebooted, our IT even cleaned my hard drive. Three other colleagues are having the same issue
- JHauglie20 hours agoCommunity Member
Then I'd open a support case. Good luck!
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