Default Folder to Publish To

Hi Gregory,

We recommend publishing and saving to a local drive to prevent latency issues associated with network drives as described here. When you install Storyline, you should see the "My Articulate Projects" folder installed as a part of the "My Documents" section of your system. 

Ben shared his thoughts in the form of a feature request, based on our current recommendations to work locally. I know a number of folks in the forums have shared that it does work for them to save or publish to something other than the C drive, but based on the issues mentioned it could cause odd or problematic behavior in your files. 

Ben is entirely correct. We should be able to save to whatever default drive/folder we choose in preferences like every other program on the market. It is a pain to have to reset to my desired 'save to' folder every time that I publish a Presenter 13 file. I understand that you do not want them to go to network or flash drive locations, but there are lots of other locations/drives that function perfectly well other than C:/My Articulate Projects

Hi Doug,

Thanks for reaching out here and sharing your thoughts. As you can see, it's been a topic of discussion and there isn't yet a change to the behavior of Storyline or Studio, but you're welcome to share your thoughts here as well. 

Hi Ashley, has this one been sorted yet?  It's not a big deal but a bit annoying having to manually enter the publish location each time.  I recently reinstalled S2 and since then, it keeps defaulting to the installation files location.

Any ideas?

Hi Rodney, thanks for chiming in!

Are you saying that since the reinstall, the publishing location defaults somewhere besides C:/Users/YourName/Documents/My Articulate Projects?

I'm having a problem at the moment. Storyline 2 is installed on my work laptop.  The software is stored on the C drive, but the IT policy at work re-directs the working directory to a network drive:  (h:\Documents\My Articulate Projects)

When I'm at not on my work network I can't access this folder. When I try to launch Storyline 2 I get an error saying it has "stopped working" and won't launch.

Does Storyline check for a working folder on launch? Is there anyway around this or is it a different issue entirely.

Hi Jane,

Sounds like there is a disconnect happening and we recommend working entirely off of your local drive with both your software and your files.

I've got the same issue here "C:\users\<my name>\Documents\MyArticulateProjects" doesn't really exist. Ours are redirected to a network location.

it seems to me in reading through this thread that Articulate doesn't truly understand WHY people are making this request.

1. We understand, your recommendation is to work off of a local directory. We don't always like it, but we get it.

2. We need YOU to understand that we don't have the option of saving to our local "my documents" folder...because it has been, at the Operating System level by our network administrators, redirected so that it lives on the network.

3. Articulate forces us to use a predetermined default location that now points to a location that, if we have a problem with a file, you will say its because it is in an unsupported network location...(back to #1)

SO....

4. We need an option to be able to set the default "Save to" location from within the product so that we CAN save to a local directory without a bunch of repetitive steps every single time we create a new project.

I get that you recommend that we save locally, but in this case our inability to use the mandated default location should outweigh your desire to force us to, so we should be given the option...even if that means more support calls for you.

Just my $.02

Hi Matt,

Thanks for that feedback. I know this has been an ongoing discussion about working on local project files, and why that's important. 

From my understanding, there are a number of reasons why working from a network drive can cause file corruption, namely...

• Latency: This means that the network drive is constantly syncing in the background, and this can cause unwanted problems if you open a file saved to the network.
• Long file paths: W:\My Documents\Articulate\MyStory.story actually means \\MYDOMAIN\MYSERVER\MYSTAFF\MYDRIVE\MYPROFILE\My Projects\Today's Project\Long Project Name.story (and often much worse).  Long path names are really difficult for most applications to deal with, and while open, Articulate projects themselves are made up of many nested levels of organized content.

Also, if a file is opened by several people on the network, or if the network connection crashes, file corruption can occur. 

It's for these reasons that we, along with Flash and Captivate, have discouraged working from a network drive for quite a long time.

Ashley-

Totally understand all of that and I think most of us do. We're just trying to save some clicks by not being having to save to our My Documents folder if our internal network team as made it where "My Documents" actually lives on the network.