Hi Studio, Presenter 360 Users: Button activation location issue
We are getting complaints from both users on our LMS (Moodle) and those using Absorb LMS that our buttons show up visually, however the clickable area is either down 1/2 inch and right or left as evidenced by student provided screen shots. Some buttons do nothing at all even though the action is identified in the player. Additionally, they are unable to get the "Submit All" button to produce action even thought it changes color when moused over. Most users have difficulty finding the actual button location and this ceases training. Has anyone experienced this issue and if so, was there a resolution? Be safe, jayA niche(?) problem with Presenter
Hello - i'm at a loss with my ongoing, sporadic issue and need some help. - The situation.. I recieve a PowerPoint file from another team, I then sort out the formatting, change any settings such as language, add a quizmaker file, then I publish it to a scorm via the Articulate add-on. (SCORM 2004, version 1.2 for those interested), then it's uploaded to our LMS. We have to do this because we need to track that people are reading the content, so not doing this is non-negotiable, and it took too long on storyline as we had to move everything across manually. - The problem Sometimes, during the publishing process, something will go wrong. The formatting will drop out, words will disappear, sometimes the language will change.. there's no telling what presentation will do this, and I never know why. I sometimes have to re-publish four or five times before it's correct (and it takes atleast 20 minutes each time). Today is a good example. My colleague (who has previously not had issues) went to publish a presentation in Japanese, and the final output removed 80%+ of the Japanese characters. I tried it on one of my two laptops and also experienced the problem, yet on my other laptop it was absolutely fine. - What i've tried & my question I've uninstalled and reinstalled Articulate numerous times, I got a faster laptop, more memory.. I've contacted Articulate who ask me to publish from my local drive (which I already do), and that's where their support ends - i've had my companies IT team almost try to rip apart and analyse the 'malfunctioning' presentations and they can't find anything - so now i'm asking you! Do you have any idea what the problem could be? Do the presentations need to be built in a very specific way for Articulate to like them every time, is the Articulate add-on just unreliable and I need to look at another programme? Is there something support, or my IT team is missing? When this issue occurs it wastes so much time and is incredibly frustrating so i'd appreciate any advice. Sadly I can't share any of the files due to the nature of the business.Highlighted text disappears on preview
Greetings: I hope you can help us with the following: Highlighted text shows fine while editing a slide, but disappears on the preview (and the final file). Sharing screenshots. It's a system running Windows 10 Pro 20h2, Microsoft Office 365 and Articulate 360. All system drivers, mentioned programs and the O.S. are fully updated. I couldn't find any similar problems listed so I decided to create a new discussion. Any help would be greatly appreciated. I apologize in advance for my grammar. English is my second language.Alternate Language button
Is Articulate looking at creating a button that can be put on a slide that allows you to switch to a different language for the course. It would be cost-effective for customers to have one course that housed multiple languages so the LMS system used to deliver and track training records does not charge to host multiple versions(different language options) of the same course material. For example, I would create an English and Spanish version of a course. On the first slide, a button labeled "Spanish Version" with instructions to click here for Spanish would allow a learner to easily switch from English to Spanish. Another option would be to have the English slides followed by the Spanish slides and an action button still labeled Spanish version would allow the learner to jump to the Spanish slides. When the "Spanish Version" button is selected the course will display the Spanish slides, not the English slides. Is this a viable option to auto translating feature for all the courses?Screen recording with mouse pointer in the wrong place
Hey all, I was creating a quick tutorial today and after publishing I noticed my mouse pointer wasn't in the right spot at all when viewing the video. Is this a known issue and is there a fix? https://360.articulate.com/review/content/96f57ac5-a468-43e7-a42d-aca612122831/reviewRebrand
A client has an elearning that looks to be created in Articulate Studio. The client is rebranding and there are no source files for the course. I can view the course within the LMS and grab screenshots to recreate with new branding but am wondering if I can extract anything from the LMS i.e. images or audio to download and reuse to save time?Blurred Image in Engage interaction when published
Hi, I have a certain problem when Engage interaction are published. Sometimes the image that was inside came blurred. When some other don't. Is there a particular reason ? all my parameters are set to the maxium quality. Or it's seem that sometimes some people see it blurred and some other don't.Reach360 Automatic Reporting & Email Notification
Good Morning! We would like to request the following development settings. 1. Automatic reporting. I.E. System sends out an email at designated times with Courses Report (export) vs. manual search. 2. Notification when a user completes a course. 3. The ability to pull copies of course certificates for learners. 4. Daily or weekly (option) email outlining learners who are still pending.
