Forum Discussion
Disable Email Notifications for Published Course
How can I stop getting emails that say "'Example ABC' successfully published to Articulate Review" every time I publish? I'm already unsubscribed from all communication from Articulate
+1 for an option to turning off these email notifications. Would also like to see an additional notification option in Review that allows for 'no notifications' in addition to Instantly, Hourly and Daily... I always ask Reviews to notify me when they have completed their review (as their review may span over a view days as they get time, and they may edit some of their responses) and I don't want to go in and look until I know they have finished and comments are final -- so I'd rather have the option not to receive email notifications about comments.
Submitted feature requests for both of these and recommend others do the same if they agree.
Thanks Allison. Your link looks a lot like the one your colleague included 3 days ago.
My question was, has your 'customer support team' deemed that reducing spam in user inboxes won't meaningfully improve using Rise, or that it won't benefit the majority of users?
It's not unusual for my team to create between 50 - 100 courses a week. That's a lot of spam. I'm sure I'm not alone.
I understand completely if this isn't a priority. Can you however please pass on the consequences to your support team, as I've blocked all emails from Rise/Articulate as a solution.
Tim
Hi Tim,
We totally understand that receiving large quantities of email can be frustrating. However, as explained above, we receive hundreds of feature requests every week and have to prioritize them since it's not possible to develop all of them at once.
Just because this feature isn't currently on the roadmap doesn't mean we've decided it isn't useful or won't benefit our users, it just means that there are other features that we've identified as more critical at this time.
That being said, we're still monitoring this request and will revisit whether or not to add it to the roadmap in the future. Rest assured that I've passed on your feedback to our team and will get back to you with any updates.
Thanks for your understanding and patience! :)
Umm, perhaps putting things into perspective may help.
Collectively, it's a "crap ton" of emails causing a stir with some. It affects business email programs, time, trouble etc.
This is not merely a "feature" request but more of a FIX.
To put it another way...wishing for and wanting a feature is vastly different from asking for something that causes problems, to be removed. :)
Regards,
Harry Carter
+1 - Would like to handle this on the Articulate side of things, not Outlook.
Until such time that Articulate resolves this, if you using Outlook as your email client, it is easy to create a rule to automatically handle these emails.
A rule allows you to perform actions based on the sender, the subject line, etc. You can mark the messages as read, move the message to another folder, delete the message, etc.
+ 1
Please add this as a settings option.
Also for the "Review" responses.UNOFFICIAL
Thank you
Brett Cooper
MAJOR
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HQ FORCOMD(02) 878 56356
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JWS20 JEI (Draft): Objective Location BI5894278
Over 2 years now.
I'd love to know the environmental impact of all these useless emails because you don't want to add a checkbox on your users' profile.
I mean. I know my Rise is ready for download or Review... It's already downloaded the time I received the email or the page already told me.
Hi Crystal, are there any updates regarding turning off email notifications for published courses?
I can absolutely say that after publishing over 60 courses in the weekend that this feature is must. My inbox got hammered. A big 1+ from me!!
I'll add your voice to the feature request Bailey! In the meantime, I would look into adding a filter to your inbox so that you don't have to manually delete these emails.
+1 My entire team would benefit from this fix. We understand how it can be a benefit for some people but it's important to have the option to turn the emails off. Thanks!
AAAAAAAAAAAAAAAH !
STOP THESE EMAILSIt got me... again. I was working on my Rise courses, publishing for review to see the result, and... I got an email. Maybe that's important. A customer. Oh no, right, only the spam from Rise. And I can't even block the mail address as this is the same used on the "you got a comment on Review" function.
Please, it's really annoying. And useless.
