Forum Discussion
disallowing forward seeking - iphone not working in Rise
Hi Everyone!
I'm happy to share that we just released a new update for Rise 360!
This update fixes the issue you encountered where iOS users were able to use the seek-bar on videos, even if 'Allow Forward Seeking' was disabled. Please keep in mind that we cannot completely disable learners from moving the seek-bar. However, this enhancement prevents them from being able to play the video from a position they've jumped ahead to. Learners can still adjust the seek-bar forward, but it will revert back to the position they last were.
There's nothing to install for web-based apps. New features and fixes are immediately available!
Please let me know if you have any questions about this update, or the issue you reported!
Hello Sharydah,
Sorry to hear that you ran into this issue. We are tracking a known bug in Rise 360 where users can scrub through a video even if forward seeking is disabled and unlock the continue block (iPhone).
I've added this post to the bug report so we can notify you as soon as a fix is released. Thanks for letting us know that you're still experiencing this behavior, and we apologize for any inconvenience this may have caused.
Was this bug ever resolved? We are testing a new course on Android and iPhones and our iPhone testers are able to scrub through videos even though it should be locked, and is locked on Android and computers.
Hi CRios​,
Thanks for following up on this issue! I'm sorry to hear you're also seeing this.
We're still investigating a possible solution and will update this thread once one is available. You will receive a notification since you are now subscribed to this discussion.
